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Exchange Bank eStatements — Paperless Banking with 7 Years of History

Stop sorting through paper mail. Exchange Bank eStatements put every monthly statement, tax document, and account notice in one secure place online — available instantly from any device, any time, going back seven years.

Exchange Bank eStatements — Fast Facts

Exchange Bank eStatements are delivered in PDF format through the Statements and Documents section of online banking. Account holders enrolled in paperless delivery receive an email notification when each new statement is ready, typically within 1–3 days of the statement cycle closing. History extends up to 7 years. Tax documents including 1099-INT and 1098 forms are available by January 31 each year. Enrollment is free. Call (800) 397-3962 with questions or visit online banking to enroll now.

Why Go Paperless

Why Exchange Bank eStatements Beat Paper Every Time

Switching to eStatements is a straightforward upgrade. Here is what changes — and what gets better — when you make the switch.

Instant Access From Any Device

Paper statements arrive on a mail carrier's schedule and can be lost, delayed, or damaged in transit. An Exchange Bank eStatement is available the moment it is generated — typically within 1–3 business days of your cycle closing. You get an email notification, click through to online banking, and your statement is there. That applies whether you are at a desktop, on a tablet, or using the Exchange Bank mobile app.

PDFs can be downloaded and saved locally, uploaded to accounting software, shared with a tax preparer, or printed on demand. The document does not age, wrinkle, or fade. Access is secured by your online banking credentials and Exchange Bank's 256-bit SSL encryption.

Seven Years of History in One Place

Most financial decisions — mortgage refinancing, tax audits, loan applications, insurance claims — require documentation that stretches back years. Exchange Bank maintains up to 7 years of eStatement history in your online banking portal. That means checking statements, savings statements, loan statements, and account notices spanning nearly a decade are retrievable without a phone call or a paper archive search. For business accounts, this depth of accessible history simplifies bookkeeping reconciliation and audit preparation considerably.

Tax Documents Included

When tax season arrives, Exchange Bank eStatement users find their 1099-INT interest income statements and 1098 mortgage interest statements already waiting in the Statements and Documents section. The bank posts these documents by January 31 of each year and sends an email alert when they are ready. There is no need to wait for mail delivery during the busiest tax preparation period of the year.

Identity Theft Reduction

Paper bank statements left in a mailbox, recycling bin, or filing cabinet represent a tangible identity theft risk. Switching to eStatements eliminates the paper trail entirely. Exchange Bank's digital statements are protected by the same security infrastructure that protects your online banking session — multi-factor authentication, encrypted transmission, and session timeout controls. No physical document means no physical vulnerability.

Feature Breakdown

Exchange Bank eStatement Features at a Glance

A full rundown of what the eStatement service includes for Exchange Bank account holders.

Feature Details
Statement History Length Up to 7 years of monthly statements
File Format PDF — printable and downloadable
Delivery Method Email notification + secure online portal access
Archive Access 24/7 via online banking and mobile app
Tax Documents Included Yes — 1099-INT, 1098, and other applicable forms
Combined Accounts Yes — checking, savings, loans, and credit accounts in one portal

Getting Started

How to Enroll in Exchange Bank eStatements

Enrollment takes about two minutes. You will not lose access to any prior statements during the switch.

Step 1 — Sign In

Log in to Exchange Bank online banking using your username and password. If you have not enrolled in online banking yet, you will need your account number and the email address on file with Exchange Bank to complete initial registration.

Step 2 — Go to Statements Settings

From the main dashboard, navigate to Settings and then select "Statements and Documents." You will see all accounts associated with your online banking profile listed with their current delivery preference — typically "Paper" for new enrollees.

Step 3 — Select Paperless and Confirm

Click or tap "Paperless" next to each account you want to enroll. Review and accept the eStatement disclosure, which confirms you have the ability to open PDF files and access the online banking portal. Your selection saves immediately and applies to your next statement cycle.

Business Banking

eStatements for Exchange Bank Business Accounts

Business account holders benefit from the same eStatement capabilities — with added relevance for bookkeeping, audit trails, and multi-account management.

Multi-Account View

Business owners with multiple Exchange Bank accounts — business checking, savings, and line of credit — can view all statements from a single Statements portal. No separate logins or searches per account. Download all statements for a given month in one session.

Accountant and Bookkeeper Access

Exchange Bank business online banking allows authorized users to be added to your account portal. Your bookkeeper or accountant can access eStatements directly without needing to contact you each month, simplifying monthly close and reconciliation workflows.

Audit Readiness

Regulatory inquiries, SBA loan reviews, and tax audits all demand documented account history. With 7 years of searchable, downloadable PDF statements available at any time, Exchange Bank eStatements make audit responses faster and less disruptive to daily operations. No waiting for paper records from a document storage vendor.

FAQ

Exchange Bank eStatements — Common Questions

How do I enroll in eStatements at Exchange Bank?

Log in to Exchange Bank online banking, go to Settings, then Statements and Documents. Select each account you want to enroll and choose "Paperless" as your delivery preference. Accept the eStatement disclosure and your selection saves immediately. The change takes effect with your next statement cycle — you will receive an email when the first eStatement is ready.

How do I print an Exchange Bank eStatement?

In the Statements section of online banking, find the statement period you need and click "View" or "Download PDF." Once the PDF is open in your browser or PDF viewer, press Ctrl+P (Windows) or Cmd+P (Mac) to open the print dialog. All Exchange Bank eStatements are formatted for standard 8.5 x 11-inch paper and print with full transaction detail.

How far back does Exchange Bank eStatement history go?

Exchange Bank retains up to 7 years of eStatement history in your online banking portal. For accounts that were enrolled in paperless delivery from the start, all statements from enrollment are available. For accounts that previously received paper statements, digital history begins from the date you switched to paperless. For statements older than 7 years or for pre-enrollment paper records, contact Exchange Bank at (800) 397-3962.

Can I access my 1099 and tax documents through eStatements?

Yes. Exchange Bank posts tax documents — including Form 1099-INT for interest income and Form 1098 for mortgage interest paid — in the Statements and Documents section of online banking. These are typically available by January 31 for the prior tax year. You receive an email notification when they are ready. Tax documents are available regardless of whether you are enrolled in eStatements for your regular monthly statements.

How do I cancel paperless statements and return to paper delivery?

Go to Settings in online banking, then Statements and Documents, and change your delivery preference from "Paperless" to "Paper" for any account. The change applies to your next statement cycle. Some Exchange Bank account types may charge a monthly fee for paper statement delivery — review your account agreement or call (800) 397-3962 to confirm before switching back. Your digital history remains accessible even after returning to paper delivery.